Curio and Company - Terms and Conditions 2024-2025

Payment Terms & Conditions

it is best to book well in advance, as we book up to a year + in advance.

Our current booking is into Fall 2025, with availability throughout the remaining 2024 dates.

50% (non-refundable retainer) of total invoice is required to reserve items and services for the date requested.  Remaining balance due 30 days prior to the event date.

Last and final Payments are non refundable within 30 days of the event date.

We are unable to make changes/deductions  to the invoice after a 50% deposit payment is made, other than small adjustments to quantities relating to guest count.

Any deductions in quantities greater than 20% will still be charged on the final invoice. All final quantities are due no less than 30 days prior to the event. Any adjustments 30 days or less before the event will not be accepted. 

Payment made, is considered agreement to terms & conditions

If reservation is made within 30 days of the event date, full, non refundable payment must be made at time of booking.

Changes to invoice once payment is made, may not be possible.

All rentals are to be paid for in advance of use.

Inventory items/Services/Dates are not secured until payment of the non refundable 50% deposit has been made.

Damage Deposit

All inventory rentals require a $200 damage deposit that is fully refundable with on time return of items in condition in which they were rented. 

Please note:  Our vintage inventory is full of well loved previously owned furniture and decor.  There are minor imperfections, scratches, dents, etc. 

All items will be inspected before leaving and upon return for both DIY pick up and for delivery/pick up services.  Each inventory item is on file with its particular imperfections and discussed with clients at pick up.  

Rental costs are per 'rental period'. 

Our rental period is 4 days for DIY pickup and return. 

Deliveries and pickups are based on our delivery schedule.

DIY pickup is not available on all items.   DIY pick ups must meet guidelines of transport.  

We reserve the right to refuse items leaving if the vehicle picking up does not meet the guidelines in place.

Delivery is separate, and quote is based on inventory requested, availability and venue address. 

Delivery does not include set up/styling, or tear down services.

Design Fees will apply to time spent on design + creation.

-Design fees are $50/hour or any part therein.

Set up fees apply on set ups and takedowns (set up/take down time is determined beyond delivery to door of venue/event address).

​Please note: during high season (May - October), delivery and return pick up times are affected.

Our timeline is important to maintain our clients + vendors expected time frames.  

​Please note, items not returned within the time frame agreed upon, will result in invoicing of full cost per day for each day late OR for pick up, the cost of time spent at $50/hour beyond agreed time frame.

Care & Guidelines

We entrust our vintage and antique pieces to our clients, and expect the client to treat each and every piece with care & respect.

All of our inventory items must be transported in a hard top covered vehicle. Open back vehicles will not be permitted to leave with items.

All items must be kept inside overnight.

Outdoor use, please ensure the furniture is not sitting in wet areas; and care is taken with inclement weather.

All items must be returned in packaging and bins it was provided in, including plastic garment bags, hangers, bins, boxes, tissue paper, foam, bubble wrap, furniture wrap

No pets on or around items

No smoking/vaping near/on furniture pieces

Please ensure care is taken with food & beverage when around rental items

Please take care of spills/messes right away so as to not stain furniture and linens

Please inform us of spills/messes upon return of items

Wax, holes or burns on any inventory will be charged the full replacement fee

Any items wet/damp must be put in a plastic bag and labelled as soiled

Damaged & missing items

The cost to repair damages will be taken from the damage deposit.

all tablewares must be returned cleaned and in the condition they were rented.

Vintage crystal must be hand washed; not placed in dishwasher/industrial dishwashing machines.

a cleaning fee of min $50 will be charged for items that require cleaning upon return. (all tablewares, candle sticks, washables)

the client is fully responsible for missing, lost and or broken items.

A full replacement cost for missing, lost or broken items will be issued via invoice to the client named on the original invoice.

replacement cost will be set at the current purchase price for individual items. ​

Accepted forms of payment are:

Etransfer to curioandco@outlook.com

Paypal and credit card payments are subject to a 3% processing fee.

corporate cheque (separate cheque for damage deposit required)

Etransfer or Credit card payment in the amount of $200 will be charged and refunded once items have been deemed to be returned on time and in acceptable condition. Damage deposit will be taken on day of pick up or 7 days prior to event date if delivery is required.